How to cross-sell life insurance in your P&C business
You may have an untapped revenue source waiting to be explored with current customers: life insurance. Offering life insurance alongside property and casualty coverage enhances your position as a trusted professional for comprehensive protection — and unlocks a new revenue stream.
5-step strategy for cross-selling life insurance

Identify life insurance opportunities with existing customers
Talking about life insurance strategies with current customers is easier than you think. In fact, 43% of customers with auto insurance want their agent to discuss life insurance.¹ Discover life events that could lead to new life insurance needs.
Confidently ask customers the right life insurance questions
Every customer conversation is a chance to talk about life insurance. Try starting one with these prompts:
Share this quiz ahead of time for another way to introduce life insurance.
- Who do you love and what plans have you made to protect them?
- Do you have a continuation plan in place for your business?
- Has your situation changed since getting life insurance a few years ago?
Share this quiz ahead of time for another way to introduce life insurance.

Conduct a life insurance needs analysis
Different stages of life come with different customer needs. That's why conducting a needs analysis is so important. The chart below can help you pinpoint current protection priorities and potential strategies. Use the quick worksheet to bring potential coverage needs to light, or the detailed worksheet for a more specific analysis.
Recommend life insurance solutions that fit a customer's need
With a solid understanding of a customer's needs, it's time to make life insurance recommendations. Protective offers four types of life insurance solutions to help you better align to their specific needs.
Helpful resources on cross-selling life insurance

Learn how to use the Lead Management Tool to identify and act on leads

Get up and running with our life insurance solutions
Frequently asked questions
Find answers to the most commonly asked questions about cross-selling life insurance with Protective.
Cross-selling life insurance involves offering life insurance products to existing P&C customers. Your relationships with existing customers puts you in a strong position to identify unmet life insurance needs — such as income protection, mortgage coverage or legacy planning. Introducing life insurance into your existing sales process enables you to offer more comprehensive protection, expand client relationships, and increase your overall revenue per household.
We make it easy to submit life insurance with Protective. There's no need to verify if you are pre-contracted,* our just-in-time (JIT) appointment process is automatically initiated when you submit your first life insurance application. If contracting is needed, your Protective team will add an agent licensing requirement to the file.
* Pennsylvania requires pre-appointment. Contact Protective's Licensing Team to determine your contract and appointment status before submitting an electronic application in Pennsylvania.
* Pennsylvania requires pre-appointment. Contact Protective's Licensing Team to determine your contract and appointment status before submitting an electronic application in Pennsylvania.
Selling life insurance can be a strong source of revenue for P&C agents. In addition to upfront commissions, renewal commissions may also be paid, creating a stream of recurring income. With the right support and a repeatable process, life insurance can be an efficient — and profitable — source of income.
Download the Life Made Simple guide to discover how easy it can be to offer life insurance, anticipate and meet the needs of your customers, and sustain your business strategy.
Other related topics

Life policy review to keep up with customers' changing needs

Key topics in business education

Maximize value and affordability with Protective%%®%% Classic Choice term
We’re here for you
We’re ready to help you deliver the protection and security customers deserve. Reach out to us anytime for questions and support, and we’ll get in touch with you as soon as possible.
¹ Auto Insurance Customers Want to Hear about Life Insurance From Their Agents, 2023.
² 2022 Insurance Barometer Study, LIMRA, Life Happens. April 2022. page 7.
WEB.6577312.05.25
² 2022 Insurance Barometer Study, LIMRA, Life Happens. April 2022. page 7.
WEB.6577312.05.25