Updated Contact Center hours
July 24, 2024
Effective July 29, 2024 we are changing the hours of operation for the following teams to Mon – Fri 7 a.m. – 5 p.m. CT.
Effective July 29, 2024 we are changing the hours of operation for the following teams to Mon – Fri 7 a.m. – 5 p.m. CT. This adjustment is being made to align more of our teammates to the hours most of our customers contact us.
- Protection Inforce
- Claims Operations
- Licensing and Contracting
- Commissions
Customers can also self-service their account on myaccount.protective.com.
If you need assistance after hours, we have established a temporary email account to send your questions to during the 4-6 week transition: Protectionafterhours@protective.com. We will respond to your email within the next business day.
We’re here for you
We’re ready to help you deliver the protection and security customers deserve. Reach out to us anytime for questions and support, and we’ll get in touch with you as soon as possible.
For Financial Professional Use Only. Not for Use With Consumers.
CLA.5703775.05.24
CLA.5703775.05.24