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2023 holiday schedule and year-end processing guidelines
November 16, 2023
As we near the end of the year, the following holiday schedule and year-end business processing guidelines will help expedite your business.

As we near the end of the year, the following holiday schedule and year-end business processing guidelines will help expedite your business.


2023 holiday schedule
The Protective offices will be closed on the following dates:

  • Thanksgiving: Thursday, November 23
  • The day after Thanksgiving: Friday, November 24
  • Christmas Eve (observed): Friday, December 22
  • Christmas Day: Monday, December 25
  • New Year's Day: Monday, January 1

Note: The Sales Desk will have limited staff available on Friday, November 24 and Friday, December 22.


To expedite your business during this time, please be aware of the year-end processing guidelines:


Key dates:

Ticket submission
Interview complete
Submission of 1035 cases
Finalize underwriting requirements
Policy issue
Premium and delivery requirements
Term applications
November 10
November 17
N/A
November 27
December 18
December 26
Permanent applications
November 3
November 10
November 3
November 27
December 18
December 26

Underwriting
To place a case in-force for year-end 2023, all necessary forms and underwriting requirements should be in-house by the close of business on Monday, November 27. This will allow underwriting adequate time to have the case approved, issued, and placed. We will make every effort to accommodate all cases completed by year-end. For assistance with special cases, contact your Regional Vice President or Protective Case Manager.


New business
Delivery requirements received in the Birmingham Home Office by 1 p.m. CT on Tuesday, December 26 will be processed as 2023 paid activity.


Commission processing
In December, multiple commission cycles will run to credit your year-end business. The final commission cycle for the year will be made on Friday, December 29.

We’re here for you
We’re ready to help you deliver the protection and security customers deserve. Reach out to us anytime for questions and support, and we’ll get in touch with you as soon as possible.
For Financial Professional Use Only. Not for Use With Consumers.

CLA.5139920.09.23